Error with TNT Express shipments

No. Error text Cause/Remedy
- The selected service is not a valid TNT Express service (no TNT Express service code assigned)! Select a TNT Express service.
- HTTP POST-Request failed: HTTP/1.1 503 Service Unavailable
- Runtime Error: Log in details not recognised The"UserID for authentication" entered in the settings is invalid.
The "AuthenticationPassword" registered in the settings is invalid.
209
211
Transmitter contact dial code must be entered
Sender contact telephone number must be entered
If no explicit sender is selected, enter the correct sender phone number in the TNT Express settings.
If an explicit sender(universal address) is selected, its phone number must be correctly entered (field "Phone 1") must be entered correctly.
Format in any case: Country code incl. area code and local number must be entered separated with "/"!
Example: 0041 12 / 345 67 89
227 Account number is invalid The"Account number (Account)" entered in the settings is invalid.
230 Shipment date cannot be more than 28 days in the future The entered Planned delivery date is too far in the future (> 28 days)! Enter a correct date.
301 Receiver company name must be entered Enter the company name of the recipient in the field"KEP Receiver company" (extended attribute).
302 First line of receiver address must be entered Enter the complete recipient address (street and house number).
303 Receiver town must be entered Enter the complete recipient address (postcode and town incl. district).
307 Receiver contact name must be entered Enter the name of the recipient (person) in the "Name" field.
308
310
311
Receiver contact dial code must be entered
Receiver contact telephone must be entered
Receiver contact telephone is too long
Enter the recipient's phone number in the"CEP Receiver phone number" field (extended attribute).
Country code incl. area code and local number must be entered separated with "/"!
Example: 0041 12 / 345 67 89
312 Unable to determine delivery depot from receiver address No TNT depot can be determined for the Recipient address no TNT depot can be determined. Enter a valid address.
336 Total weight must be greater than zero Enter the weight of the shipment in the"Weight" field.
339 Total volume must be greater than zero For document broadcast:
Enter the format of the shipment in the"Format" field.
For NON-Doucment consignment:
Enter the dimensions (length, width, height) of the shipment in the fields"CEP Package Length [cm]","CEP Package Width [cm]"and"CEP Package Height [cm]" (extended attributes).
The volume of the package is calculated from this information.
352 An invalid service has been entered The selected service is not available in the recipient country. Select a valid service.
555 The receiver address town could not be found Enter the complete recipient address (postcode and town incl. district).
If the recipient's address is in Switzerland, omit the canton in the town if necessary (e.g. only "Römerswil" instead of "Römerswil LU").

See also



CodX Software CodX Software AG
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6330 Cham
Switzerland
Support
http://support.codx.ch
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