No. |
Error text |
Cause/Remedy |
- |
The selected service is not a valid TNT Express service (no TNT Express service code assigned)! |
Select a TNT Express service. |
- |
HTTP POST-Request failed: HTTP/1.1 503 Service Unavailable |
|
- |
Runtime Error: Log in details not recognised |
The"UserID for authentication" entered in the settings is invalid.
The "AuthenticationPassword" registered in the settings is invalid. |
209 211 |
Transmitter contact dial code must be entered
Sender contact telephone number must be entered |
If no explicit sender is selected, enter the correct sender phone number in the TNT Express settings.
If an explicit sender(universal address) is selected, its phone number must be correctly entered
(field "Phone 1") must be entered correctly.
Format in any case:
Country code incl. area code and local number must be entered separated with "/"!
Example: 0041 12 / 345 67 89 |
227 |
Account number is invalid |
The"Account number (Account)" entered in the settings is invalid.
|
230 |
Shipment date cannot be more than 28 days in the future |
The entered Planned delivery date is too far in the future (> 28 days)! Enter a correct date. |
301 |
Receiver company name must be entered |
Enter the company name of the recipient in the field"KEP Receiver company" (extended attribute). |
302 |
First line of receiver address must be entered |
Enter the complete recipient address (street and house number). |
303 |
Receiver town must be entered |
Enter the complete recipient address (postcode and town incl. district). |
307 |
Receiver contact name must be entered |
Enter the name of the recipient (person) in the "Name" field. |
308 310 311 |
Receiver contact dial code must be entered
Receiver contact telephone must be entered
Receiver contact telephone is too long |
Enter the recipient's phone number in the"CEP Receiver phone number" field (extended attribute).
Country code incl. area code and local number must be entered separated with "/"!
Example: 0041 12 / 345 67 89 |
312 |
Unable to determine delivery depot from receiver address |
No TNT depot can be determined for the Recipient address no TNT depot can be determined. Enter a valid address. |
336 |
Total weight must be greater than zero |
Enter the weight of the shipment in the"Weight" field. |
339 |
Total volume must be greater than zero |
For document broadcast:
Enter the format of the shipment in the"Format" field.
For NON-Doucment consignment:
Enter the dimensions (length, width, height) of the shipment in the fields"CEP Package Length [cm]","CEP Package Width [cm]"and"CEP Package
Height [cm]" (extended attributes).
The volume of the package is calculated from this information. |
352 |
An invalid service has been entered |
The selected service is not available in the recipient country. Select a valid service. |
555 |
The receiver address town could not be found |
Enter the complete recipient address (postcode and town incl. district).
If the recipient's address is in Switzerland, omit the canton in the town if necessary (e.g. only "Römerswil" instead of "Römerswil LU"). |