CEP return shipment

Process

In the outgoing mail (module MS/OS-AZD) a shipment is entered for a CEP service provider and in addition the option Returns shipment option is also activated. The main consignment is processed normally by the CEP service provider's web service and a corresponding label / shipping and a corresponding label / dispatch note is created. After saving this consignment, the entry of the corresponding return consignment is started automatically. For this purpose, the main shipment is copied, provided with a new shipment UPOC and opened for processing. In the process the text Ready for entry of return shipment is displayed in the status line.
The following data of the main consignment are automatically changed / adjusted:

• Sender / recipient address are exchanged and transferred to the return as recipient / sender address.

• The performance of the return shipment is set according to the setting of the CEP service provider.

• Order date and planned delivery date are set to "infinite" and cannot be edited.

• The shipment reference (order identifier or UPOC) is preceded by the defined prefix. This reference is used to identify the return is recognized later in the inbox.

• All other data of the main consignment is transferred unchanged to the return consignment.

The return shipment is now processed, saved and the label / shipping note is printed.
The shipment label of the return is enclosed with the main shipment.

When the return arrives at the sender of the main consignment, it is recorded in the MS/OS-IHS module.
For this purpose the return consignment is searched for via function key F4 on the basis of the consignment reference on the label and opened for processing. Subsequently the missing data/information is entered or adjusted (cost unit, planned delivery date, order date, logistics unit/district, etc.), the consignment is saved and delivered internally. saved and delivered internally.

Offsetting

The original shipment and the return are booked to the account of the sender of the original shipment (= recipient of the return).
Both shipments are therefore debited to the sender of the original.

Entry of a shipment with return

The consignment is entered normally in the MS/OS-AZD module. The desired CEP service provider must be selected as the service provider.
The checkbox"Record return shipment" must be set!
ATTENTION: This checkbox is only available if:

• Current mode is new entry

• The CEP service provider supports returns shipments

• The necessary licenses are available