KEP: DPD error messages

Errors with DPD shipments

No.	Error text	Cause/Remedy
LOGIN_8	The combination of username and password is unknown.	The configuration/setup for DPD package is invalid/wrong (password and/or UserID).
LOGIN_9	You are not activated for this service. Please contact your responsible depot.	The selected *Power* or a *Additional service* is not activated for the current DPD account. Adjust the selection of the service and/or additional services or contact DPD. contact DPD.
soap:Server	cvc-maxLength-valid: Value '...' with length = '...' is not facet-valid with respect to maxLength. '5' for type '#AnonType_messageLanguagegetAuth'.	Invalid setting "Language code" in the settings KEP DPD
soap:Server	The'name1' element is invalid - The value '' is invalid according to its datatype 'String' - The actual length is less than the MinLength value.	Enter a complete/valid recipient address(*Name* or Recipient Company)
HTTP	POST-Request failed, see CxDataLogger for details!	HTTP-POST request (SOAP request) to DPD failed. - Check the URLs in Settings KEP DPD - Check the Internet connection - Check the proxy settings - You can find more details about the error in the CxDataLogger - Contact CodX Support
ROUTING_8	The zip code has an invalid format ...	- Enter a complete/valid recipient address (*Postcode*) - The entered postal code does not match the entered country
ROUTING_15	The service combination is not possible.	The selected *Service* or the combination of *Service/additional service* is is not allowed. Adjust the selection of the service/additional services or contact contact DPD.
ROUTING_15	The service combination is not possible. [, features:[]]	For the selected *Service* selected feature is not allowed. In the settings *Notify recipient via EMail* is enabled, but this feature is not available for the selected feature is not available. Turn this function off or do NOT record any *Recipient e-mail address.*
COMMON_2	... generalShipmentData.recipient.city...	Enter a complete/valid recipient address (City/District)
COMMON_2	... generalShipmentData.recipient.street ...	Enter a complete/valid recipient address (*Street*)
COMMON_2	... generalShipmentData.recipient.name1...	Enter a complete/valid recipient address(*Name* or Recipient Company)
COMMON_3 DELICOM_ERR_TOO_LONG_NAME1 DELICOM_ERR_TOO_LONG_NAME2	... generalShipmentData.recipient.name1... > 35 Too many characters for name1 (recipient) Too many characters for name2 (recipient)	The name of the recipient is too long (maximum 35 characters)! Enter a valid recipient address (*Name* or Recipient Company)
COMMON_7	... generalShipmentData.recipient.email...	The address entered in the *Recipient email address* is invalid. is invalid. Enter a valid value or delete it (then no notification will be sent to the recipient).
error_routing_impossible	[error_routing_impossible]	The selected service is not available for the entered destination address. This error occurs for shipments from Switzerland. The DPD-CH EXPRESS 10 and DPD-CH EXPRESS 12 services are only available for selected postcodes. available for selected postcodes only, see DPD EXPRESS transit times.
error_invalid_routing_params	[error_invalid_routing_params]	The entered *Recipient address* is invalid/incomplete. Enter a correct recipient address.